Corrections Tech I

Tower Loan is giving out an exciting career opportunity!

If you are in the IT field and looking to develop and grow your experience and career, Tower Loan wants to talk to you! We are looking for a Corrections Tech I to join our team.

COMPENSATION:

• $35,000 annually

BENEFITS:

• Comprehensive benefit package
• Career development opportunities
• Mentorship and hands-on training
• Positive and challenging work environment
• Work/life balance

SUMMARY OF POSITION:

Responsible for maintenance and corrections to customer accounts in the computer system.

PRIMARY JOB FUNCTIONS:

• Respond to and resolve daily correction emails received from various branches, typically ranging from 200 to 300 emails per day.
• Investigate discrepancies in the Repay remit report related to debit processing and make necessary corrections.
• Monitor and generate reports on the status of TLOS (Total Loan Origination System).
• Address and resolve Positive Pay exceptions as they arise.
• Handle incoming phone calls from banks to verify the authenticity of loan checks.
• Oversee and manage the processing of UCC (Uniform Commercial Code) filings.
• Upload check images for Trustmark.
• Validate End of Month (EOM) and charge-off reports for accuracy.
• Rectify errors related to mail loan processing.
• Process and manage incoming mail received from the Post Office.

PHYSICAL DEMANDS:

• Ability to operate a computer
• Ability to work rapidly and efficiently in a fast-paced office environment

QUALIFICATIONS (Minimum)

• High School diploma or equivalent.

QUALIFICATIONS (Preferred)

• Fast learner
• Self-starter
• Good problem solving and communication skills

LOCATION:

• Home Office Location